Cancellation Policy

Cancellation Policy

In order for everyone to get the very most out of their experience with us, we ask that you please familiarize yourself with our Late Cancellation & No Show Policy.

PRE-REGISTRATION

Pre-registration is available starting 1 week in advance and up to 1 hour before class starts. If you pre-register for class, you are guaranteed a spot provided you arrive 5-15 minutes in advance. Latecomers not permitted. For the time being we are not allowing walk-ins/drop-ins and online pre-registration is required for all classes.

CLASS RESERVATION CANCELLATION POLICY

If you are unable to attend, please cancel your reservation online as early as possible – avoid leaving this to the last minute. Doing this allows someone who is waitlisted to be confirmed in the class. You can cancel up to 12 hours before class starts with no penalty. Please cancel your reservation online only.

LATE CANCELLATION & NO SHOW CHARGE

You can still “late cancel” less than 12 hours before class begins – your account will still be charged, but at least we get a heads up that you won’t be coming, so we can give the spot away to someone else. 

Failing to cancel your reservation at all will result in a “No Show” and will still result in a charge. If something beyond your control happens, please don’t hesitate to reach out and let us know, and we will not charge the fee. Please note that No Show fees apply to everyone, even Members.